We dispatch orders within 24 hours. Standard delivery time is 3–7 business days across the US. Shipping is free for orders over $50. A tracking number will be sent to you once your package ships.

You can return or exchange items within 30 days of delivery if unused and in original packaging. Once we receive and inspect the return, refunds are issued within 5–7 business days to your original payment method. Return shipping is free for defective or mis-shipped items.

[Product Availability / Stock / Pre-orders] What if an item is out of stock?
We'll notify you when it's back in stock or suggest alternatives.

[Customer Service / Contact / Support] What are your support hours?
Support is available Monday-Friday, 9 AM to 6 PM EST via chat and email.

[Order Modification / Cancellation] Can I change my shipping address?
Address changes are possible before shipment; contact us right away.

[Gift / Personalization / Special Requests] Can products be personalized?
Select personalization options on the product page where available.

Need help with your order? We're here for you.
Email: [email protected]
Phone: +1-800-123-4567
Live chat: 9:00 AM – 6:00 PM EST (Mon–Fri)